SMS Policy for Cruzfirm.com
SMS Privacy Policy and Terms of Service
At Cruzfirm, we respect your privacy and are committed to transparent communication. This SMS Policy governs all text message communications sent by Cruzfirm to our customers and subscribers.
For complete information about how we handle your data, please review our full Privacy Policy and Terms of Service.
SMS Privacy Policy
Collection and Use of Mobile Numbers
When you opt in to receive SMS messages from Cruzfirm:
- Your mobile number will never be shared with or sold to third parties
- We collect your mobile number solely to deliver the SMS communications you’ve requested
- We may use your mobile number to send transactional messages related to your account or services
- We maintain records of your messaging history with us for quality assurance and compliance purposes
Purpose of SMS Communications
You may receive SMS messages from us for:
- Marketing communications and promotional offers to prospective leads
- Service updates and notifications
- Appointment reminders
- Special offers and promotions
- Account security alerts
- Important company announcements
- Follow-up information about products and services you’ve expressed interest in
- Message Frequency
Message frequency varies based on your specific selections and account activity. Standard messaging includes:
- Account notifications: As needed based on account activity
- Promotional messages: No more than 16 per month
- Service updates: Only when relevant to your specific services
Message and data rates may apply. Charges are determined by your wireless carrier and may vary based on your plan.
Opting Out
You can stop receiving SMS messages from us at any time by:
- Replying “STOP” to any message we send you
- Contacting our customer service at support@cruzfirm.com
- Updating your communication preferences in your account settings
After opting out, you will receive one final message confirming your unsubscription.
Terms of Service for SMS Communications
By opting in to receive SMS messages from Cruzfirm, you agree to these specific terms:
- Consent: You provide express consent to receive SMS messages from Cruzfirm at the mobile number you provide.
- Eligibility: You confirm that you are the account holder or have authorization to use the mobile number provided.
- Carrier Requirements: You understand that your carrier’s message and data rates may apply to our SMS communications.
- Service Availability: SMS services may not be available in all areas at all times due to carrier limitations.
- Modification: Cruzfirm reserves the right to modify this SMS Policy at any time. Changes will be effective when posted on our website.
- Termination: We reserve the right to terminate SMS communications with any user who violates these terms.
- Support: For SMS-related support, contact us at support@cruzfirm.com or call 404.444.1111.
By providing your mobile number and opting in to our SMS communications, you acknowledge that you have read, understood, and agree to be bound by this SMS Policy and our full Terms of Service.
